General

This Privacy Policy was last updated on 25th September 2023.

The way we handle information will be subject to the privacy policy at the time the information is gathered. We will review and if necessary, update the privacy policy at least once every 12 months or sooner where required to accommodate legislation changes.

Please check this page regularly for updates.

At Strategic Agenda we respect your privacy and we want to be as transparent as possible about how we process your data including personal data.

This policy is intended to explain who we are; how we collect your information; what information we may collect about you; how we may use your information; how we store and keep your information secure, and who we may disclose your information to. 

This policy also explains your data rights including your rights to access, correct, or restrict our use of your personal data. It also explains how to contact us and supervisory authorities in the event you have a complaint.

Unless we link to a different policy or state otherwise, this Privacy Policy applies when you visit or make use of services on the website www.strategicagenda.com.

By visiting and using the website, you agree to the terms of this Privacy Policy. You shouldn’t use the website if you don’t agree with this Privacy Policy or any other agreement that governs your use of the services.

If you have any questions about this privacy statement, please address them to: privacy@strategicagenda.com.

Who We Are

Strategic Agenda (UK) LTD (“the Agency”, “we”, “us”) refers to the following company:

STRATEGIC AGENDA (UK) LTD

Registered in England and Wales. Company Registration Number: 09114520

How We Collect Your Information

We may obtain information about you when:

• You visit our website
• You engage with us on social media
• You contact us (via web form, email, phone call, conversation) about our services or projects
• You subscribe to receive our blog updates
• You subscribe to receive our emails or newsletter(s)
• You use our services, or your organisation procures our services, to work on a project
• You contact us requesting assistance with a project or service we provide
• You are a paying client
• You are a business partner, or a prospective business partner
• You intentionally give us your business contact information or make your business contact information available, for example at a networking event, an industry event, or a meeting.
• You are a job applicant, or a current or former employee.
  

From Other Sources: 

We may receive your Personal Data from other sources, such as public databases, joint marketing partners, social media platforms (including from people with whom you are friends or otherwise connected) and from other third parties.

If you disclose any Personal Data relating to other people to us or to our service providers, you represent that you have the authority to do so and to permit us to use such Personal Data in accordance with this Privacy Policy.

What Information We May Collect About You

• Contact information: Full name, Email Addresses, Phone numbers, Associated Company, Company Address
• Job Role
• Previous Company / Job Role
• Contact history (including emails)
• Purchase History (including Quotes, orders, invoices)
• Support requests
• Marketing preferences (including opt-outs, unsubscribes, revoked consent)
• Activity on our website (such as pages visited, session length)
• IP address used to access our website
• Contracts
• CVs
• Response to marketing campaigns (such as email opens, clicks within emails)
• Website usage details (including performance data)

Other Information

“Other Information” is any information that is not Personal Data and does not reveal your specific identity or does not directly relate to an identifiable individual, such as:

• Specific browser and device information
• Information collected through cookies or other technologies.
  Demographic information or other information provided by you that does not reveal your specific identity.
• Information that has been aggregated in a manner that it no longer reveals your specific identity.
  
  

If we are required to treat Other Information as Personal Data under applicable law, then we may use and disclose it for the purposes for which we use and disclose Personal Data as detailed in this Policy. For example, information such as IP address and location data constitutes Personal Data under the law applicable in EU jurisdictions.

Collection of Other Information

We may collect ‘Other Information’ in a variety of ways, including:

• Through your browser or device: Certain information is collected by most browsers or automatically through your device, such as your Media Access Control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system name and version, device manufacturer and model, language, Internet browser type and version and the name and version of the Services (such as the App) you are using. We use this information to ensure that the website functions properly.
  
  
• IP Address: Your IP address is automatically assigned to your computer by your Internet Service Provider. An IP address may be identified and logged automatically in our server log files whenever a user accesses the Services, along with the time of the visit and the page(s) that were visited. Collecting IP addresses is standard practice and is done automatically by many websites, applications and other services. We use IP addresses for purposes such as calculating usage levels, diagnosing server problems and administering the Services. We may also derive your approximate location from your IP address.
  
  
• Using cookies: Cookies are pieces of information stored directly on the computer that you are using. Cookies allow us to collect information such as browser type, time spent on the Services, pages visited, language preferences, and other anonymous traffic data. We and our service providers use the information for security purposes, to facilitate navigation, to display information more effectively, and to personalise your experience. We also gather statistical information about use of the website in order to continually improve the design and functionality, understand how it is used, and assist us with resolving questions.
  
  If you do not want information collected through the use of cookies, most browsers allow you to automatically decline cookies or be given the choice of declining or accepting a particular cookie (or cookies) from a particular website. If, however, you do not accept cookies, you may experience some inconvenience in your use of the website.
  
  
• Analytics. We use Google Analytics tools, which use cookies and similar technologies to collect and analyse information about use of the Services and report on activities and trends. This service may also collect information regarding the use of other websites, apps and online resources. You can learn about Google’s practices by going to www.google.com/policies/privacy/partners/, and opt out of them by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout .

How We Use Your Information

Use of Personal Data

We may use Personal Data for our legitimate business interests, including the following:

• To respond to your enquiries and fulfil your requests.
  
  
• To send administrative information to you, such as changes to our terms, conditions and policies, as well as marketing communications that we believe may be of interest.
  
  
• For our business purposes, such as data analysis, audits, fraud monitoring and prevention, developing new services, enhancing, improving or modifying the Services, identifying usage trends, determining the effectiveness of our promotional campaigns, and operating and expanding our business activities.

Marketing

Our marketing communications are sent to professionals at relevant organisations and businesses, to professional email addresses and accounts, and consist of relevant information regarding service, project and industry updates. This can include: blog articles and case studies; news about industry conferences and events; and project updates and technical information.

They are sent to our clients, our partners, our prospective clients and our prospective partners who have not opted out. We send these emails on the basis of legitimate interest, and in all of them there is an obvious and simple way of opting out of such messages in the future. We have processes in place to ensure opt-out requests are processed in a timely manner to ensure that anyone who has opted out is not included in future marketing communications, and we monitor responses to marketing campaigns to ensure that our marketing is useful and relevant to you.

Should you provide us with a personal email address when signing up for marketing communications, we will use your personal email address as outlined above until you ask us not to.

Performance data and activity on our websites is used to improve our services and website experience. If we publish any statistical data, any personal information will be removed.

CV’s

If you send us your CV as part of a job application or as a speculative request, we may

choose to retain it for consideration in future recruitment processes. If you don’t wish us to do this, then please inform us and we will delete it.

Automated Decision Making

We do not use automated decision making when processing data.

How we store and keep your information secure

All data provided by you for the purposes outlined in this privacy policy is stored securely on our server. Access is password protected and limited to staff who need

access to perform their job.

We use industry-standard encryption to protect your data in transit and at rest. 

Who we may disclose your information to

We will not disclose your Personal Data to third parties except in the following cases:

• With Service Providers, Contractors, and Agents: We may share your data with third-party companies who perform services on our behalf, such as website hosting, data analysis, payment processing, information technology and related infrastructure provision, email delivery, auditing and other services.
  Where a third party is required to process your data on our behalf they will be required to use your data solely as we direct, to provide our requested service.
  
• Under circumstances required by law: when we believe in good faith that a law or legal process requires it or where we believe disclosure is necessary to protect or enforce our rights, or the rights of other users of the Agency’s website whose personal information is under our control.
• Public forums: We may on occasion host webinars, chat rooms, forums, message boards, and/or news groups available to users of our websites. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.
  
  

Other Uses and Disclosures

We may also use and disclose your Personal Data as we believe to be necessary or appropriate: (a) to comply with applicable law, which may include laws outside your country of residence, to respond to requests from public and government authorities, which may include authorities outside your country of residence, to cooperate with law enforcement, or for other legal reasons; (b) to enforce the terms and conditions of a contract; (c) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and (d) to protect your vital interests or the vital interests of another person.

How long we keep your information for

We will retain your Personal Data, contact history, purchase history, and support requests for accounting purposes, to deliver your projects and services, and to provide a consistent quality experience with us.

Where your purchase includes a contract, these will be retained for legal purposes.

If no transactions have taken place and there is no contractual requirement to do so we

may remove information from anyone who has not engaged with us within the last 12 months from our databases.

Your Data Rights

You have certain rights given to you by law, that means you have an amount of control over

your personal data that we process.

• Access to Your Personal Data: This right allows you to confirm that your personal data is being processed and to allow you to check if the processing is lawful.
  
  
• Correcting Any Mistakes: The right of rectification allows you to instruct an organisation that is processing your personal data, to rectify any mistakes.
  
  
• Right to be Forgotten: You have the right to instruct an organisation to erase your personal data.
  
  
• Stop Processing: The right to stop the processing of your personal data
  
  
• Moving Data: The right to data portability means that under certain circumstances you will be able to ask for your personal data to be transferred from one organisation to another.
  
  
• Right to Object to Direct Marketing: You have the right to object to the processing of your personal data for the purposes of direct marketing.
  
  
• Object to Profiling: Under certain circumstances, you are able to object to profiling and/or automated decision making.
  
  
• Right to Complain: To office of the Information Commissioner (ICO)

Third Party Websites & Contextual Links

Our website may contain outbound or promotional links to websites operated by third

parties. While we would never knowingly link to a site which we believed to be trading in

bad faith, the Agency is not responsible for the content of these websites and we take no

responsibility for the content, privacy practices, goods or services offered by these sites.

Who you can contact for help or to complain

Please contact us at privacy@strategicagenda.com if you wish to exercise any of your rights

or if you have any questions about the processing of your personal data.

If, after contacting us, you are not happy with an aspect of how Strategic Agenda (UK) Ltd are processing your data, you can lodge a complaint to the supervisory

authority, which is the ICO (ico.org.uk).

Alternatively, if you reside in the EU, you may also contact privacy@strategicagenda.com with any questions about this Privacy Policy or lodge a complaint with a supervisory authority competent for your country or region.